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Job Title Emergency Medical Dispatcher (EMD) MS
Location Carthage, MS
Department Operations
FLSA Status Non-Exempt
Shifts hiring Part-time, Full-time

PatientCare EMS operates in Leake, Winston, Scott, Noxubee and Kemper counties and responds to in excess of 10,000 emergency and non-emergency calls annually.


This position is responsible for receiving and processing requests for ambulance services via telephone and radio.

Major Duties and Responsibilities:

  • Consistently receives emergency calls and enters them into the CAD system within 60 seconds, 90% of the time
  • Consistently achieves alert times within 30 seconds of call received time, 90% of the time
  • Consistently receives emergency calls and enters them into the CAD system within 60 seconds, 90% of the time
  • Demonstrates a working knowledge of all communications equipment to ensure intelligent reporting of equipment failures
  • Demonstrates the ability to apply the System Status Plan to daily operations
  • Demonstrates ability to maintain quality improvement program goals
  • Demonstrates the ability to modify the System Status Plan as needed for efficient operations
  • Demonstrates the ability to communicate professionally with residents, public officials, governmental entities and political leaders when necessary
  • Ability to direct resources during major/mass casualty incidents
  • Other duties as assigned

Minimum Qualifications:

  • High School diploma or General Education Degree (GED)
  • EMD Certification obtained within 1 year of EMD hire date
  • Good Computer skills
  • Ability to multi-task

Desired Qualifications:

  • One-year experience in the EMS field preferred 

Physical Demands:

Must be able to withstand considerable sitting and work a variety of shift hours while performing the duties of the job. The employee frequently uses hands and fingers, handles or feels objects, tools, or controls; reaches with hands and arms.


PatientCare Logistics Solutions is an Equal Opportunity / Affirmative Action Employer
All qualified applicants will receive consideration for employment without regard to disability, race, color, veteran status, religion, sex, or national origin.

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